Here are the Terms and Conditions of the Moat Store, as shown directly on it.
Please understand that by purchasing on the Moat Store, you agree to those terms.
TERMS OF SERVICE
Payments to Leafboat LLC is a payment for the virtual items contained in the purchase. This transaction is final and there are no refunds. If you are banned for breaking the rules of the Leafboat LLC servers, you will not be refunded. Bans are subject to the full discretion of the server admins and rules can be changed at any time. There is no guarantee of being able to enter a server, and if the server is no longer operated the virtual items are forfeit. Refund requests due to issues concerning lag, game glitches, or any other issues are subject to the discretion of the Moat community administration team. All items are virtual and have no value.